Alaiban Tourism

Explore Britain
Your Way

Private tours, airport transfers and carefully arranged travel packages across the United Kingdom, with personalised support throughout your journey.

What We Offer

Three Services, One Standard of Care

01

Private Tours

Explore the UK with private tours, flexible itineraries and comfortable transport tailored to your journey.

02

Airport Transfers

Reliable private airport pick-up and drop-off services across major UK cities.

03

Packages

Carefully arranged travel packages combining transport, tours and selected travel services.

Why Alaiban Tourism section image - private vehicle or driver assisting client, or a Scotland/UK landscape
Why Alaiban Tourism

Built On Trust and Local Knowledge

  • Trusted local knowledge across the United Kingdom
  • Strong roots and expertise in Scotland
  • Private, flexible arrangements built around you
  • Direct support in Arabic on request
  • Reliable, professional service from arrival to departure
Discover Britain

From the Highlands to the Capital

From the Scottish Highlands to the streets of London and the villages of the English countryside, Britain has more to offer than a single itinerary can capture. We help you see it at your own pace.

What Our Clients Say

Experiences Shared

★★★★★

"From the very first message, everything was arranged smoothly. A genuinely first-class experience."

Rana Hashim
★★★★★

"Alaiban Tourism made our trip effortless from start to finish. Attentive and reliable throughout."

Sophia Martinez
★★★★★

"Every detail was well organised, and the guidance made all the difference."

Daniel Moretti
★★★★★

"Professional, easy to reach, and genuinely helpful at every step."

Noura Al Otaibi
Plan Your Journey

Tell Us Where You Would Like to Go

Share your dates and destinations, and we will take care of the rest.

Contact Us on WhatsApp
Services

Everything We Arrange, Built Around You

Everything we offer falls under three straightforward services, each built around comfort, flexibility and reliable local knowledge.

Private Tours card thumbnail

Private Tours

Private tours across the UK with flexible itineraries, comfortable transport and Arabic-speaking support.

Airport Transfers card thumbnail

Airport Transfers

Reliable airport pick-up and drop-off services across major UK cities.

Packages card thumbnail

Packages

Carefully arranged travel packages across Britain, including transport, tours and selected travel services.

Not Sure Where to Start?

Message us on WhatsApp and tell us what you have in mind. We will guide you from there.

Contact Us on WhatsApp
Services / Private Tours

Private Tours

Britain rewards travellers who take their time. Our private tours are built around your interests and your pace, whether that means a full day in the Scottish Highlands, an afternoon exploring historic London, or a slower route through the English countryside.

Each tour is arranged with a private vehicle and driver, so there are no fixed groups, no rigid timetables and no wasted time. You decide where to linger and where to move on.

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Private Tours page hero image - private vehicle on a scenic UK road

What's Included

  • A private vehicle and driver for the full tour
  • An itinerary shaped around your interests
  • Local knowledge of Scotland and destinations across the UK
  • Arabic-speaking support available on request

Popular Destinations

  • The Scottish Highlands and Edinburgh
  • London and its historic landmarks
  • The English countryside and smaller towns

Destinations are not limited to this list. If there is somewhere specific you would like to see, let us know.

Services / Airport Transfers

Airport Transfers

Airport Transfers hero image - driver greeting client at arrivals or private car at airport

Arriving in a new country can be the most stressful part of any trip. Our airport transfer service is designed to remove that stress entirely, with a driver waiting for you and a direct route to your destination.

The same applies on departure. We plan the timing in advance so you arrive at the airport with room to spare, not in a rush.

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What's Included

  • Private pick-up and drop-off, no shared transport
  • Flight monitoring, so we adjust for delays
  • Assistance with luggage
  • Coverage across major UK airports and cities

Cities We Cover

  • Glasgow and Edinburgh
  • London
  • Manchester

Other cities and airports can be arranged on request.

Services / Packages

Packages

For travellers who would rather not manage transport, tours and accommodation as separate bookings, our packages bring everything together into a single, coordinated plan.

Each package is put together individually based on where you are going, how long you are staying, and what matters most to you, whether that is a quiet family trip, a group booking for an agency, or a short city stay combined with a day trip further afield.

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Packages hero image - coordinated travel plan visual, luggage, itinerary, or family group

What's Included

  • Transport arranged in advance
  • Tours and experiences matched to your interests
  • Coordination with accommodation providers where needed
  • A single point of contact throughout your trip

Who This Is For

  • Individuals and families planning a trip across the UK
  • Groups and agencies organising travel for clients
  • Anyone who prefers one coordinated plan over separate bookings

Every package is custom built. Get in touch and tell us what you have in mind.

Partner With Us

Work With Alaiban Tourism

We are always open to working with trusted partners across the United Kingdom. If you have a vehicle, apartment, holiday home, hotel, activity or tourism-related service, we would like to hear from you.

Complete the form below and our team will review your application.

1. Partnership Type

2. Contact Details

3. Vehicle Details

4. Property Details

5. Service Provider Details

6. Upload Photos or Documents

7. Additional Notes

About

About Alaiban Tourism

About page image - Scotland Highlands or Edinburgh, representing the company heritage

Alaiban Tourism provides private tours, airport transfers and travel packages across the United Kingdom. We work with travellers who want a trip that is arranged properly, the right vehicle, the right route, and someone available if plans need to change.

Our background is in Scotland, and it remains one of the destinations we know best, the Highlands, Edinburgh, and the routes in between. That experience now extends across the UK, from London to the wider English countryside, so a trip does not need to stop at one region.

Built Around the Traveller

Details That Matter

Many of our clients come from the Gulf and the wider Arab world, and we have shaped our service around what that usually means in practice: a preference for privacy, flexibility in timing, and the option to communicate in Arabic when it is useful.

That does not change what we offer for other travellers. It simply means the details are considered for everyone who books with us.

Built around the traveller section image - client and driver conversing, or a private tour vehicle interior
How We Work

Our Approach

Private Arrangements

No shared tours or fixed groups.

Flexible Planning

Plans that adjust to your schedule.

A Direct Point of Contact

Available throughout your trip, mainly via WhatsApp.

Attention to Detail

The small things that make a trip run smoothly.

If you are planning a trip anywhere in the UK, get in touch and tell us what you have in mind.

Contact Us on WhatsApp
FAQ

Frequently Asked Questions

Do you only operate in Scotland?+

No. While Scotland remains one of our core destinations, we arrange private tours, airport transfers and packages across the United Kingdom, including London and other major cities.

How do I book a service?+

The quickest way is to message us on WhatsApp with your dates and what you are looking for. We will confirm the details and arrange everything from there.

Can I request a custom itinerary?+

Yes. Every private tour and package is arranged individually, so let us know your interests, timeframe and any specific places you would like to include.

Do you offer support in Arabic?+

Yes, Arabic-speaking support is available on request throughout your booking and your trip.

Which cities do you cover for airport transfers?+

We cover major UK cities including Glasgow, Edinburgh, London and Manchester, with other locations available on request.

Can I change or cancel my booking?+

Changes and cancellations are handled according to our Terms and Conditions. Contact us as early as possible if your plans change, and we will do what we can to accommodate you.

I run a tour, property or vehicle service. Can I work with Alaiban Tourism?+

Yes. Visit our Partner With Us page and complete the application form. Our team reviews every submission.

Contact

Get in Touch

The fastest way to reach us is WhatsApp. For anything else, use the details below.

Get in Touch

  • WhatsApp / Phone: +44 7818 079355
  • Email: Info@alaibantourism.com
  • Address: Floor 1, Office 4, 71-73 Kingston St, Glasgow, G5 8BJ, United Kingdom
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Send Us a Message

Blog

Notes and Guides for Travelling Across the UK

Legal

Terms & Conditions

Last updated: September 2026. Please read these Terms and Conditions ("Terms") carefully before booking any service with Alaiban Tourism. By requesting a booking, making a payment, or otherwise instructing us to arrange a service, you accept these Terms in full.

1. Who we are

Alaiban Tourism is a trading name of Alaiban Group Ltd, a private limited company registered in Scotland (Company No. SC823091). References to "we", "us" or "our" mean Alaiban Group Ltd trading as Alaiban Tourism. References to "you" or "the client" mean the person or organisation booking or using our services.

2. Our services

We arrange private tours, airport transfers, travel packages and related concierge services across Scotland and the wider United Kingdom. Many of the services we arrange — including transport, accommodation, activities and venues — are provided by independent third-party suppliers. We act as an intermediary in arranging these services unless we expressly state that we are the direct provider.

3. Enquiries and booking process

  • Enquiries are typically made via WhatsApp, our website contact form, or email, and should include your intended dates, group size and requirements.
  • A booking is only confirmed once we have provided written confirmation (including via WhatsApp) and, where applicable, received the required deposit or payment.
  • You are responsible for checking that all details in your booking confirmation (names, dates, times, pick-up locations) are correct and for notifying us promptly of any errors.
  • Quotes are valid for a limited period and may change if not confirmed within that time, due to fluctuations in third-party pricing, availability or exchange rates.

4. Payment

  • Payment methods and schedules (deposit and balance, or payment in full) will be confirmed at the time of booking.
  • Prices are quoted in the currency stated at the time and may include or exclude certain costs (such as entrance fees, gratuities or optional extras), which will be made clear before you confirm.
  • Bookings are not guaranteed until any required deposit or payment has been received and confirmed by us.
  • We reserve the right to correct any genuine pricing errors, and will inform you before proceeding if a correction affects your booking.

5. Changes, cancellations and refunds

  • If you wish to change or cancel a booking, contact us as early as possible. We will do what we reasonably can to accommodate changes, but this is not guaranteed and may depend on third-party suppliers' own policies.
  • Cancellation charges may apply depending on how close to the service date the cancellation is made, and on the cancellation terms of the specific suppliers involved (for example, hotels, drivers or activity providers).
  • Deposits are generally non-refundable unless we are able to recover them from the relevant supplier, or unless required by law.
  • We reserve the right to cancel or amend a booking where necessary due to circumstances beyond our reasonable control (see "Force majeure" below), in which case we will offer an alternative or a refund of amounts not already committed to suppliers, where reasonably possible.

6. Your responsibilities

  • You are responsible for ensuring that you and all members of your party hold valid passports, visas, and any travel documentation or permissions required for your trip. We do not provide immigration or visa advice.
  • You are responsible for arranging your own travel insurance. We strongly recommend adequate cover for cancellation, medical expenses, personal belongings and liability.
  • You must inform us in advance of any medical conditions, mobility requirements or special needs that may affect the services we arrange, so that we can advise on suitability.
  • You are responsible for your own conduct and that of your party during any tour, transfer or activity, and for complying with the reasonable instructions of drivers, guides and venue staff.

7. Liability

We take reasonable care in selecting the third-party suppliers we work with. However, except where caused by our own negligence or breach of these Terms, we are not liable for the acts, omissions, delays, cancellations or standard of service of independent suppliers such as drivers, hotels, airlines, venues or activity operators, whose own terms and conditions will apply to the services they provide. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot lawfully be excluded or limited. Subject to that, our total liability to you in connection with a booking is limited to the amount you paid to us for that booking.

8. Force majeure

We are not liable for any failure or delay in providing services where this is caused by circumstances beyond our reasonable control, including but not limited to severe weather, natural disaster, industrial action, government action, travel restrictions, civil unrest, pandemic, or infrastructure failure.

9. Complaints

If something goes wrong, please tell us as soon as possible, ideally at the time, so that we can try to resolve the issue. Complaints can be raised via WhatsApp or through our Contact page, and we will investigate and respond within a reasonable time.

10. Suppliers and partners

Businesses that apply to work with us via our Partner With Us page are subject to our review, and any resulting working relationship is governed by a separate agreement between the parties. Submitting an application does not create any obligation on our part to work with the applicant.

11. Website use and intellectual property

All content on this website, including text, images and branding, is owned by or licensed to Alaiban Group Ltd and may not be copied, reproduced or used without our prior written consent, except for your own personal, non-commercial use in connection with a booking enquiry.

12. Changes to these Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. The version in force at the time you make a booking will apply to that booking.

13. Governing law

These Terms are governed by the law of Scotland, and any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

Questions about these Terms can be sent to us via WhatsApp or through our Contact page. Alaiban Tourism is a trading name of Alaiban Group Ltd, a private limited company registered in Scotland (Company No. SC823091).

Legal

Privacy Policy

Last updated: September 2026. This Privacy Policy explains how Alaiban Group Ltd, trading as Alaiban Tourism ("we", "us", "our"), collects, uses and protects your personal information when you use our website, contact us, or book our services. We are the data controller for the purposes of UK data protection law.

1. Information we collect

  • Contact details you give us, such as your name, phone number (including WhatsApp), email address and, where relevant, postal address.
  • Booking details, such as travel dates, group size, pick-up locations, accommodation preferences and any special requirements you tell us about.
  • Information you submit through our Partner With Us application form, such as business name, services offered and supporting details.
  • Communications you send us via WhatsApp, email, our contact form, or other channels, including the content of those messages.
  • Basic technical information collected automatically when you visit our website, such as browser type, device type and general usage data, where applicable.

We do not knowingly collect sensitive information such as health data unless you choose to share it with us (for example, to tell us about a mobility requirement), in which case we only use it for the purpose you shared it, such as arranging suitable transport.

2. How we use your information

  • To respond to your enquiries and provide quotes.
  • To arrange, confirm and manage your bookings, including sharing necessary details with third-party suppliers (such as drivers, hotels or activity providers) so they can deliver the service.
  • To process payments and maintain financial and business records.
  • To assess applications submitted through our Partner With Us form.
  • To communicate with you about your booking, respond to feedback or complaints, and provide customer support, including in Arabic where requested.
  • To improve our services and website, and, where you have agreed, to send you information about our services.
  • To comply with our legal and regulatory obligations.

3. Our legal basis for processing

We rely on the following legal bases under UK data protection law: performance of a contract (to arrange and deliver bookings), legitimate interests (to run and improve our business, respond to enquiries, and prevent fraud), consent (for example, for optional marketing communications, which you may withdraw at any time), and legal obligation (such as accounting and tax requirements).

4. Who we share your information with

  • Third-party suppliers involved in delivering your booking, such as drivers, hotels, airlines and activity or venue operators, who need relevant details to provide the service.
  • Service providers who support our business operations, such as payment processors, communication platforms (including WhatsApp) and IT service providers.
  • Professional advisers, such as accountants or legal advisers, where necessary.
  • Regulators, law enforcement or other authorities, where we are required to do so by law.

We do not sell your personal information to third parties.

5. International transfers

Because we arrange travel and communicate via international platforms, your information may sometimes be processed outside the UK. Where this happens, we take steps to ensure it is protected to a standard consistent with UK data protection law, such as by using providers that offer appropriate safeguards.

6. How long we keep your information

We keep personal information for as long as necessary to fulfil the purposes described in this policy, including any applicable legal, accounting or reporting requirements, after which it is securely deleted or anonymised.

7. Security

We use reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies

Our website may use cookies or similar technologies to help it function correctly and to understand how visitors use the site. You can control cookies through your browser settings; disabling cookies may affect how parts of the website work.

9. Your rights

Subject to applicable law, you have the right to request access to the personal information we hold about you, to ask us to correct or delete it, to object to or restrict certain processing, to ask for your information to be provided in a portable format, and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details below. If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

10. Children

Our services are intended for adults arranging travel, including on behalf of family members. We do not knowingly collect personal information directly from children beyond what is reasonably provided by a parent or guardian as part of arranging travel for a family.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised "last updated" date.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us via WhatsApp or through our Contact page. Alaiban Tourism is a trading name of Alaiban Group Ltd, a private limited company registered in Scotland (Company No. SC823091).